If such a problem occurs, perform a force shutdown by pressing and holding the power button for about ten seconds, then pressing it again to turn the computer back on. On the other hand, if the issue spreads to the point that your Mac has become completely unresponsive, there is likely a deeper problem with your system. If one app does this consistently, it’s possible the app doesn’t work well with Voiceover or your version of macOS, or has some other bug that substantially affects its performance. Command-Option-Escape is the closest thing to Control-Alt-Delete on Windows. Alternatively, you can press Command-Option-Escape to open the force quit window and select the problem app from the table. If that doesn’t work, Command-Tab away from the app and turn Voiceover off, wait a few seconds, then turn it on again.įinally, if all else fails, force quit the app by Command-Tabbing to it and pressing Command-Shift-Option-Escape. If an app you’re using has stopped responding for no apparent reason, the first thing to try is to Command-Tab away from it, wait for Voiceover to announce that the app in question is ready, then Command-Tab back to it. You can view information about these, as well as other components in your Mac, by choosing Apple > About this Mac. Therefore, in a nutshell, the more ram your Mac has, the more apps it can run at once. Random access memory (ram) refers to a computer’s capacity to multitask. If your Mac is running slower than expected, one of the most common causes is that the storage media is full or failing. Storage, as the name implies, refers to the capacity of media such as a hard disk drive (HDD) or solid-state drive (SSD) to store data. Therefore, if your Mac is slow or unresponsive, it’s possible that there are apps or other processes that are taxing the CPU quitting these processes should make more power available. The processor or central processing unit (CPU) is the chip that provides most of a computer's computational power. In this guide, I will refer to several key hardware components that, while not necessary to know a great deal about in order to use a Mac, may be helpful to have a basic understanding of in order to enhance your knowledge of how problems can occur and how they can be addressed. Officially known as the wait cursor, it is frequently referred to by sighted users as the “Spinning beachball of death” or “pinwheel of death.” Therefore, if you are seeking help from a sighted user, describe the problem as something like “I’m getting the beachball” or “It’s beachballing.” Likewise if you are helping a sighted user who describes a problem this way, you know it is the same as if a Voiceover user says “It’s not responding.” A basic overview of hardware components Thus when performing resource-intensive tasks such as media editing or complex video rendering, this is normal and should resolve when the task is complete. The announcement that an app is “Not responding” refers to a state of intense processor activity that limits your ability to navigate within the focused app, and in extreme cases, your entire system. For more information about backing up the data on your Mac, check out this guide to using Time Machine, the Mac’s built in backup utility. Whichever method you prefer, it is important to update your software so you have the latest patches, and to backup your data so you have it in the unlikely event that something goes wrong. Maintenance tasks on your Mac can either be performed manually or with the help of third-party maintenance utilities. In this guide, I will give an overview of some of the most common problems and solutions, but keep in mind that slower than expected performance is a nonspecific symptom, so there might be other explanations for the issues you’re experiencing. If it happens frequently or for more than a few seconds at a time when performing basic tasks, there is likely an underlying problem with your Mac, either software or hardware related. If you’re a Mac Voiceover user, there’s one thing you absolutely hate hearing, that an app is “Not responding.” This may happen occasionally and only last for a few seconds, causing only minor annoyance, or it can happen frequently and significantly disrupt your workflow.
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